Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

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Sending Review magic links to Employers

  Centre Setting

  • Allow Magic Links for employer signatures
  • Expiry duration

  User Roles

This feature can be used by the following user roles:

  • Assessor
  • Trainee Assessor

To share a magic link with an employer follow the steps below:

  1. Log into your assessor account
  2. Create a new review.
  3. Under Declarations click Share review
  4. Select Share with an existing Employer or Share using an email address
  5. Click Continue
  6. Select existing employer or enter their email
  7. Click Share Review
  8. Click Close

Please note:

The employer must have a verified email address on OneFile for them to appear in the list

The Learner must also have a Default Employer allocated to them via the Access Accounts tab

Centre Managers can also share the link once the review has been started by an assessor.

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