Lock RPL Team member

Overview

Locking a team member removes their access to the system without permanently archiving their account. Locked users can be unlocked at any time and reassigned work will be redistributed to an active tutor.

User Roles

This feature can be used by:

• Client Owner

How to Lock a Team Member

1. Click Manage your team.
2. Hover over the user and click the ellipsis menu.
3. Click Lock.
4. Add a reason for locking the user.
5. Select the Tutor you want to reassign the user’s applicants to.
6. Click Lock to confirm.

The user will now be displayed in the Locked section.

How to Unlock a Team Member

1. Click Manage your team.
2. Click the Locked tab.
3. Hover over the user and click the ellipsis menu.
4. Click Unlock.
5. Click Confirm Unlock.

The user will now be displayed in the Active section.

Important Notes

• Users cannot lock themselves.
• Applicants must be reassigned before a user can be fully locked.

Terminology

The terminology used in this article may differ depending on your Centre’s configuration.

Related Articles

• Archive Team Members
• Add an Applicant

Need Help?

If you need assistance, please contact Onefile Support or your internal support team.