Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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What is conflict in data?

A conflict in data can occur when the online version of an assessment, plan or review has been edited after it has been synced to our Onefile app. When the app version of an assessment is synced, it causes a conflict and rather than overriding information, you can choose which version of the assessment, plan or review that you’d like to keep.  

Please see the below example of how a conflict will occur:

  1. Assessment, Assessment Plan, Review started on OneFile
  2. Eportfolio app is synced and the assessment, plan or review is edited
  3. Changes made to the OneFile online version
  4. Eportfolio app is synchronised

The system picks up a difference between the online/offline versions. The conflict manager is there to prevent loss of data. 


How do I resolve a conflict in data?

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