Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Managing Group Permissions

Overview

Permissions allow Centre Managers to control how much access each user has within Onefile. These permissions can be applied individually or at the user‑group level to ensure consistent access across your Centre.

Group Permissions define the default permissions for all users belonging to a specific user group.

Who Can Use This Feature?

  • Centre Manager

Centre Settings

No additional centre settings are required to manage Group Permissions.


Steps to Set Default Permissions for a User Group

Step 1: Navigate to Group Permissions

  • Click Centre in the navigation menu.
  • Click Group Permissions.

Step 2: Select the User Group

  • Choose the user group from the drop‑down list.

Step 3: Set the Permissions

  • Choose to Inherit, Grant, or Deny each available permission.

Step 4: Save Your Changes

  • Click Save to apply the settings.

Available Options

  • Inherit – Uses the Effective System Setting specified by Onefile.
  • Grant – Always grants the permission for the selected user group.
  • Deny – Always denies the permission for the selected user group.

Permissions

The permissions you select will apply to all users in the chosen user group, unless a Centre Manager overrides them at the individual user level.

✅ Tip: Use Group Permissions to keep access consistent across your Centre, and override only when absolutely necessary for specific users.


Terminology

Please note that the terminology used in this article may vary depending on your Centre.

❓Need Help?

If you encounter any issues or have questions, please contact OneFile Support or your internal support channels.

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