Eportfolio Mobile App Update - Android and iOS

Our newest Onefile Eportfolio mobile app update is now available. Grab your free download now!

Version: 2.0.13

Play Store: Onefile Eportfolio App on the Google Play Store

App Store: Onefile Eportfolio App on the Apple App Store



Upcoming System Update: Eportfolio

On Tuesday, 31st March 2026, we’ll be rolling out a series of improvements to Eportfolio.

Full details of the changes can be found in the release notes below:

Downtime: There will be Eportfolio downtime between 7am - 7:30am. Please make sure to save any data and log out before 7am.

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Assign an EQA to Learners

Overview

Centre Managers, IQAs, and Assessors (with permission) can assign an External Quality Assurer (EQA) to learners for verification purposes. EQAs ensure compliance with awarding body standards and support the quality assurance of learner assessments.

Who Can Use This Feature?

This feature can be used by the following user roles:

  • Centre Manager
  • Internal Quality Assurer (with permission)
  • Assessor (with permission)

Permissions

  • Manage learner accounts

Steps to Assign an EQA

  1. Click Users in the navigation menu.
  2. Click the Allocations tab.
  3. Tick the checkbox for the learner(s) you want to assign the EQA to.
  4. Scroll to the bottom of the page.
  5. Use the External Verifier drop-down box to select the relevant EQA.
  6. Click Submit.

Assigning EQAs via Learner Portfolio

EQAs can also be assigned individually via the IQA/EQA tab on the learner’s portfolio.

Creating an EQA Account

EQA accounts can only be created by Onefile Administrators. To request an EQA account, contact the Support Team at:

Support@onefile.co.uk

Tip

✔️ Always confirm the correct EQA is selected before submitting allocations to avoid delays in verification.

Terminology

Please note that the terminology used in this article may vary depending on your Centre.

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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