Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.
Please make sure you are logged out of your account and have saved any work before this time.
Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.  

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.


Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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Software Update: Wednesday 6th September 2023

Jade Pimblott
started a topic almost 2 years ago

On Wednesday, we're updating OneFile Eportfolio, to introduce some new enhancements and fixes. 

Help guides

Enhancements

Eportfolio

  • When a user assigns employers for a learner, if no default is selected then they will be shown a second screen to select the default employer.
  • Magic Link functionality, this new feature enables an employer to access a Review form through a direct link, eliminating the need to log into Eportfolio. The provided link, shared via email, grants direct access to the review, streamlining the signature process. This link can be sent either to an existing employer within Eportfolio or to a specific email address.
  • Additional Assessors assigned to a learner are now able to see the feedback given by the employer of the review.
  • The Status, Options and Overall Progress columns have been moved to before the Unit Progress columns in the Review grid.
Data Exports
  •  As part of the new magic link functionality, the following additional fields have been added to the Review export: 
  • isSignedOnBehalfOfWBR
  • WBRDelegateName
  • WBRDelegateEmail
  • WBRDelegateRole 

Fixes

Eportfolio

  •  Trainee Assessors cannot see the "Learner Database Report (Centre Report)" where the permissions are set to be viewed by Assessors. 
  • Reports set to only be accessible by Trainee Assessors cannot be accessed by Trainee Assessors
  • The scorecard chart not showing data points if the end date for the date range is on the 1st of the month
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