Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Enable Magic Links for Reviews

Overview

Magic Links allow employers to access and sign learner reviews without needing to log into Onefile. This feature can be enabled by Centre Managers and includes optional expiry controls to support secure access.

Centre Setting

  • Allow Magic Links for employer signatures
  • Expiry duration (set in days)

Who Can Use This Feature?

This feature can be enabled by the following user role:

  • Centre Manager

How to Enable Magic Links

  1. Log in as a Centre Manager.
  2. Click Centre from the navigation menu.
  3. Click Settings.
  4. Scroll down to the Miscellaneous section.
  5. Locate Reviews.
  6. Tick Allow Magic Links for employer signature.
  7. Enter the Magic Link expiry duration (in days).
  8. Click Save.

Click here to view information on how to send links to employers.

Magic Link Benefits

  • Employers can access a review directly through a link.
  • Removes the need for employers to log into Eportfolio.
  • Links are shared via email.
  • Links can be sent to existing employers or new contacts without Onefile accounts.
  • Magic Links can be created by Centre Managers, Assessors, and Trainee Assessors.
  • Older or previously created reviews can also be shared via Magic Link.
  • Magic Links are included in Task emails sent to employers.
  • Usage is reportable through Data Exports.

Terminology

Please note that terminology used in this article may vary depending on your Centre.

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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