Merry Christmas from Onefile

Season's greetings from everyone at Onefile!

It’s been a very busy few weeks, but Christmas is nearly upon us. 

Click here to see our open hours.

We hope you have a wonderful break full of fun, food and festivities. 

Take care and have a Merry Christmas!

Eportfolio Mobile App Update

Our newest mobile app update is now available, Grab your free download now!

Apple App Store  (Version 1.0.17)➡️ OneFile Eportfolio App on the App Store (apple.com) 

Google Play Store (Version 1.0.18) ➡️ OneFile Eportfolio – Apps on Google Play 

Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

Our services will be temporarily unavailable on Saturday 28th December 2024 due to scheduled maintenance. Thank you for your patience.

Click here for more information.

Please ensue your data is saved and you are logged out before 7am on 28th December. 

Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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Software Update: Wednesday 9th October 2024 7am to 7:30am

On Wednesday, we're updating OneFile Eportfolio and OneFile Login, to introduce some new enhancements and fixes.

Help guides:

Enhancements

Eportfolio

  • A new break in learning report is now available on the reports page.
  • A new break in learning data export is now available. 
  • MIS Value has been added to the Learning Aim API endpoints. This allows the MIS value to be set when assigning a learning aim to a learner.
  • The Employer dropdown on the Learners By Employer report is now displayed in alphabetical order.
  • The Keychain setting menu has been updated. The separate icons and side menu have been combined into a single dropdown menu, which you can access by clicking or hovering over your name. Each option is now clearly labelled to show its purpose.

Login

  • Centre Managers and User Managers can now send a Keychain user a reset password email directly from the Account page in Eportfolio. This feature will only be available if the user has verified their email address.
  • When a learner is created in Eportfolio with an email address, a keychain is automatically generated, and an invitation email is sent. This invitation expires after 7 days. To manage unaccepted invites, we have introduced a feature that allows a new invite email to be sent. A new button in the Login Details section of the Account page enables the resending of the invite. This button is visible only to Centre Managers and User Managers until the learner accepts the Terms and Conditions (part of the process when accepting the Keychain invitation)
  • A new ‘Log out’ option has been added to the My Account menu. This option will log the user out completely and redirect them to the Keychain Login page. Additionally, the layout of the buttons has been updated.
  • Centre Managers now have the flexibility to enable MFA for groups of users, and disable it for individual users, allowing for a more staggered and controlled rollout.


Fixes

Eportfolio 

  • Centre monitors cannot access the Users tab when learners have no employer set.
  •  Criteria are now displayed in the correct order on the assessment page. 
  •  The Learner Template Report has been updated to prevent automatic data display. Now, users must click the Submit button to load the data. 
  •  Trainee Assessors cannot access the Learner Database (my reports) section on the Reports page. 
  •  The Tasks Overdue By User Report is showing "deleted" tasks 
  •  The Off-The-Job fields in the Learner Active Learning report are blank when the current date surpasses the learner’s anticipated completion date 
  •  On the Reports page, the ‘Review for all units’ text box does not support formatting. 
  •  Occasionally, the Unit Summary page displays the units out of order.
  • okay

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