OneFile Eportfolio Software Update: Thursday 8th May 2025

On Thursday, we're updating Engage, to introduce some enhancements and fixes.

There is no downtime for this update.

Release notes can be found here.


Download portfolio time

We’re currently aware of an issue where download portfolio's are taking longer than expected to become available to download.
At the current moment there’s no workaround.

The product is currently making its way through the backlog and the portfolio's will be available as soon as possible. 

Please reach out to our support team if you have any questions.

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OneFile Engage Software Update: Thursday 8th May 2025

On Thursday, we're updating OneFile Engage.  This release introduces new features to enhance the metrics and also the dashboard. 


New Features

Metric Changes 

  1. Setting a Metric as Critical

It is now possible to define a metric as “Critical”.  

If a learner matches the last banding (High if 3 bandings, Very High if 5 Bandings), they will automatically be marked as a high-risk learner regardless of their overall percentage.




  1. Defining when to use a metric

It is now possible to define when to use a specific metric, rather than always being included. 

Enabling this feature will allow the user to define 


  • Number of weeks after the learner's start date to start to include this metric
    • Number of weeks before the learner's end date to stop using this metric.

    • Either one or both dates can be recorded.



  1. New Machine Learning Model to Exclude OTJ 

There are now two machine learning models


  • Default

    • Excluding OTJ 

The user can now decide which machine learning model to use based on the metric group.  


Dashboard Changes

The dashboard has been updated to show a snapshot of whether the overall risk values have increased or decreased since the user last logged in. 



Improvements to existing features

Learner Filters

The metric group has been added to the filters to allow users to filter by a specific group.



Please note that these changes are not guaranteed to be included in this update.  Any changes to the planned updates lusted above will be communicated in this thread!

If you have any questions, please submit a ticket to our team