Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

Submit a ticket Log in

Software Update: Wednesday 21st June 2023

On Wednesday, we're updating OneFile Eportfolio, to introduce some new enhancements and fixes.  

Help guides 

 Enhancements:

Eportfolio - Integrations

  • A new integration with Cognassist is now available. This integration allows 2-way communication between Eportfolio and your instance of Cognassist. The integration provides the following functionality within Eportfolio:
    - Ability to create a learner in Cognassist from Eportfolio
    - Send a learner an invitation email to complete their assessment
    - Track the status of a learner's assessment progress
    - Display the results of a Cognassist assessment within a learner's portfolio
    - Include the assessment results within the ILP

Click here to find out more about what Cognassist has to offer.

Fixes:

Eportfolio 

  •  Error occurs when trying to select the "App" version when resolving the conflict for a review 
  •  When a learner is working towards two "scorecard compatible" aims and has at least one started scorecard for both of the aims, the "Scorecard Overview" report shows duplicate records
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