Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

Submit a ticket Log in

Software Update: Thursday 2nd March 2023

On Thursday we're updating OneFile RPL to release some new features, improvement and fix some bugs.

What's new

  • Archive & Lock a Team Member. Within My Organisation there is now the ability to Archive or Lock a User. Users are not able to lock or archive themselves. 

Selecting Lock will allow the user to temporary Lock a user from RPL. The user can enter a reason for locking a user (This is not displayed anywhere currently).  If the user has applicants associated with them, then the applicants will need to be re-assigned prior to locking the user.  Information on locking can be found here.

 

  •  Archive a User. Selecting Archive will allow you to archive a user.  This user will no longer be able to login to RPL.  If there are applicants associated with the user then these can be reassigned prior to Archiving.  It is also possible to Unarchive a user!  More information on archiving can be found here. 
     
  • Link Criteria together within the Funding Calculator. There are now 3 methods for Sizing the KSB within the calculator. 



TopicsThis was the original method and useful if the standard has topics  
CriteriaThis displays all the criteria and allows you to size each one individually  
GroupingThis allows you to select the criteria into custom groups and size the group



More information can be found here.

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