Overview
This guide explains how to enable the Inclusion module for your Centre and control who can use it. Access is managed at four levels, from your whole Centre down to the individual learner. Once the module is enabled, the permission model decides who can do what.
User Roles
This feature can be used by:
- Centre Manager (Centre-level enablement and permissions)
- User Manager (role and user permissions)
- Whoever manages a learner's episode (per-learner enablement)
How Access Is Controlled
- Centre-level enablement turns the module on for your Centre.
- Role and user permissions decide who can do what.
- Each learner is switched on individually on their Episode page.
⚠️ Important: The module must first be enabled by Onefile. If you are unable to access the Centre setting, please contact your Onefile account manager.
Step 1: Enable the Module at Centre Level
Once Onefile has enabled the module, a Centre Manager can turn on Inclusion:
- Click Centre.
- Click Settings.
- Tick Enable Inclusion.
- Click Save.
Learner Support will now appear on your navigation bar.
Inclusion Setting Not Showing?
If you've recently enabled the setting but can't see it yet, the change has usually saved successfully — your browser may just be displaying an older, cached version of the page. A full refresh normally fixes it:
- Windows: press Ctrl + F5
- Mac: press Cmd + Shift + R
If it still isn't showing after a full refresh, sign out and back in again. If the issue continues, contact the Support Team.
Step 2: Set Role-Level Permissions
Every area of the module can be set per role to one of four access levels:
| Access level | What it means |
|---|---|
| Inherit | Use the system default. |
| No Access | The area is hidden. |
| Read Only | View but not edit. |
| Read/Write | View and edit. |
In practice, Centre Managers and User Managers typically have Read/Write, and most other roles default to No Access — but this is all adjustable.
Step 3: Apply User-Level Overrides
You can override a permission for a specific user. A user-level override takes precedence over the role setting, which in turn takes precedence over the system default.
Step 4: Enable the Module for Each Learner
Finally, each learner is switched on individually. On the learner's Episode page, tick Enable Inclusion module. This allows that learner to access Learner Support and the Wellbeing Check-in, and is done by whoever manages the learner's episode.
Tips & Notes
- Centre Managers and User Managers typically have Read/Write; most other roles default to No Access.
- A user-level override takes precedence over the role setting, which takes precedence over the system default.
- To switch access on or off for many learners at once, use the Learner Access tab under Settings.
Terminology
The terminology used in this article may differ depending on your Centre's configuration.
Related Articles
- Setting permissions by role and by user
- What is the Inclusion Module?
- Managing Learner Access for Several Learners at Once in Onefile Eportfolio
Need Help?
If you need assistance, please contact Onefile Support or your internal support team.