Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Bulk return applications

Jade Pimblott
Modified on: Wed, 1 Apr, 2026 at 2:08 PM

Overview

Client Owners, Tutors, and Finance Admins can return multiple applications back to applicants in one action. This is useful when several applications require amendments or additional information before progressing.

User Roles

This feature can be used by:

  • Client Owner
  • Tutor
  • Finance Admin

Steps to Bulk Return Applications

  1. Click Applications on the navigation menu.
  2. Tick the checkbox next to the application(s) you want to return.
  3. Click Send back to applicants.
  4. Add an Email Subject and Email Body.
  5. (Optional) Include a Magic Link for quicker access.
  6. Click Send back to applicant.

Applicants will receive an email notifying them that their application has been returned and requires their attention.

Important Information

  • Only applications with the status In Review can be returned.
  • Returned applications re-open for the applicant, allowing them to make the required changes.
  • Magic links enable applicants to access the application quickly without navigating through Keychain.

Tips & Notes

  • Use bulk return to save time when several applications need the same update request.
  • Ensure the email body clearly explains what needs updating before re-submission.
  • Returned applications remain visible in the Applications list until the applicant resubmits.

Terminology

The terminology used in this article may be different depending on your Centre’s configuration.

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