Planned Maintenance Notice - Saturday, 2nd May 2026

We will be carrying out scheduled database maintenance on Saturday 2 May 2026.

During this time, our systems will be temporarily unavailable.

Maintenance Window Date: Saturday, 2nd May 2026
Time: 07:00 – 07:30 (UK time)

This maintenance will result in a short period of downtime. We recommend planning any critical activity outside of this window and ensuring any data is saved before 7am.

Thank you for your understanding while we complete this essential maintenance.

If you have any questions or require further information, please contact our Support team.

Submit a ticket Log in

Delivery Plan permissions

Overview

Delivery Plan permissions determine which users can create, edit, and manage learner Delivery Plans within Onefile Eportfolio. Centre Managers can grant this permission to individual users or apply updates to entire user groups.

Permissions

Who Can Use This Feature?

This permission can be granted to the following user groups:

  • Centre Manager
  • User Manager
  • Assessor
  • Trainee Assessor

Required Permission

  • Assign permissions to other users (Centre Manager only)
  • Can manage learner's delivery plans

Steps

How to Enable Delivery Plan Permission for a User

  1. Click Users on the left-hand navigation bar.
  2. Search for and select the user.
  3. Click the Account tab.
  4. Click Permissions.
  5. Locate Can manage learner's delivery plans.
  6. Change the setting to Grant.
  7. Click Save.

The user will now be able to create, edit, and manage Delivery Plans for learners assigned to them.

Updating Permissions for a Whole User Group

Delivery Plan permissions can also be enabled at group level. More information on updating permissions for user groups can be found #here.

Tips & Notes

  • Only Centre Managers can assign or update Delivery Plan permissions.
  • The permission applies instantly once saved.
  • Users must have Delivery Plan access before they can create or edit learner-specific plans.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

Related Articles

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support team.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.