RPL: No reduction on completed skills scans.

We're aware of an issue where the RPL funding reduction isn't being applied to applicants since the latest update on 18/02/2025, around 2pm GMT.

Currently, there's no workaround available. Whilst we investigate with urgency, we advise you not to accept or reject any applicants that come through, until we have further information.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.22

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.22


Software Update: Monday 24th February 2025.

On Monday, we're updating OneFile E, to introduce some new enhancements and fixes.  

Release notes can be found here.

Please ensure you are logged out of your account on the above date and time to avoid any data loss.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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Delivery Plan permissions

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

  Permissions

Assign permissions to other users

To enable the permission to allow user to manage Delivery Plans, follow the steps below:

  1. Click Users on the left hand navigation bar
  2. Search for user
  3. Click Account
  4. Click Permissions 
  5. Change "Can manage learner's delivery plans" to Grant
  6. Click Save

You can also update a whole user group permissions. More information can be found here.

This permission can be enabled for the below user groups:

  • Centre Manager
  • User Manager
  • Assessor
  • Trainee Assessor


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