Overview
Review reminder notifications can be automatically sent to Learners and Employers to help ensure reviews are signed on time. This setting is managed by Centre Managers within the Centre Settings area.
User Roles
This feature can be used by:
- Centre Manager
Steps to Enable Review Reminders
- Log in as a Centre Manager.
- Click Centre on the left-hand navigation bar.
- Click Settings.
- Scroll down to the Miscellaneous section.
- Locate the Reviews sub-heading.
- Tick Allow automatic reminders for learner and employer review signatures.
- (Optional) Add a date to Only send reminders for signatures pending since.
- Set the reminder frequency (between 1 and 30 days).
- Click Save.
Send Automatic Reminders
Automatic reminders will only be sent to users who have enabled ad-hoc alerts on their profile.
Guidance on enabling or updating alert settings can be found here.
Tips & Notes
- Automatic reminders help speed up signature completion and keep reviews on schedule.
- If users report not receiving reminders, check their alert settings first.
- Reminder frequency determines how often emails are resent while signatures remain outstanding.
Terminology
The terminology used in this article may be different depending on your Centre’s configuration.
Related Articles
Need Help?
If you need assistance, please contact Onefile Support or your internal support team.