Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

Eportfolio Software update: Wednesday, 10 December 2025 7am - 7:30am

On Wednesday, 10 December 2025, we'll be updating Eportfolio to introduce a range of new enhancements.

Release notes: Full details of the changes can be found here.

Scheduled Downtime: Please note that there will be a brief service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

Urgent Service Update - RESOLVED

We’re currently experiencing major issues with our Customer Service Helpdesk due to an outage at a third-party supplier.

This is affecting emails, calls, and chats — they’re not connecting to our team right now.

Need help?

Please email Support@onefile.co.uk and a member of our team will respond as soon as possible.

We’re actively working with our service providers to resolve this and will update you as soon as normal service resumes.

We’re really sorry for the inconvenience and appreciate your patience while we fix this.

Submit a ticket Log in

Editing Learning Journal Entries and Timesheets

Who Can Use This Feature?

This feature can be used by the following user roles:

  • Centre Manager
  • Assessor
  • Trainee Assessor
  • Learner

Steps to edit a Learning Journal Entry and Timesheet as Learner or assessor who created the entry

  1. Navigate to your Learner Portfolio.
  2. Click on Learning Journal.
  3. Find the entry you want to update and click Edit
  4. Click on to the Timesheet section and click the three dots (⋯) for the timesheet you wish to edit.
  5. Click Edit.
  6. Make any necessary changes (optional).
  7. Click Save Timesheet to apply your updates.

Steps to edit a Learning Journal Entry and Timesheet as Centre Manager

  1. Navigate to the Learner Portfolio.
  2. Click on Learning Journal.
  3. Find the entry you want to update and click Go to timesheet
  4. Make any necessary changes (optional).
  5. Click Save to apply your updates

ℹ️Important Notes

  • Only the person who originally created the entry can edit it.
  • Centre Managers have permission to edit any entry.

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