Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

Submit a ticket Log in

Creating a Learning Activity/Reflection

To create a Learning Activity, follow the steps below:

  1. Click Learning Journal in the navigation menu  
  2. Click Welcome back! Click here to start your journey
  3. Add your title, category, date, time started and duration 
  4. Click Type your reflection here to add your reflective entry
  5. Click Create

You can also upload files, link your entry to criteria or a previous activity and mark your entry as private.


CriteriaThis button allows you to link directly to the criteria within your standard that the learning entry links to.
Link activityThis button allows you to link your Journal entry to an existing Timesheet entry.
PrivacyThis icon allows you to select who can see the Journal Entry

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