Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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How to create new team members

  User Roles

This feature can be used by the following user roles:

  • Provider Admin
  • Financial Admin
  • Assessor

To create a team member, follow the steps below.

  1. Click Admin on left hand navigation bar
  2. Click User Management 
  3. Click New User 
  4. Add users details
  5. Select User Role
  6. Click Create 

Login details

Once a team member has been set up they will receive an email with an invite and another email with a temporary password.

If you already have a keychain with the email provided, you will receive an email saying your ILR account has been added to your keychain.

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