RPL: No reduction on completed skills scans.

We're aware of an issue where the RPL funding reduction isn't being applied to applicants since the latest update on 18/02/2025, around 2pm GMT.

Currently, there's no workaround available. Whilst we investigate with urgency, we advise you not to accept or reject any applicants that come through, until we have further information.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.22

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.22


Software Update: Monday 24th February 2025.

On Monday, we're updating OneFile E, to introduce some new enhancements and fixes.  

Release notes can be found here.

Please ensure you are logged out of your account on the above date and time to avoid any data loss.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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How to create new team members

  User Roles

This feature can be used by the following user roles:

  • Provider Admin
  • Financial Admin
  • Assessor

To create a team member, follow the steps below.

  1. Click Admin on left hand navigation bar
  2. Click User Management 
  3. Click New User 
  4. Add users details
  5. Select User Role
  6. Click Create 

Login details

Once a team member has been set up they will receive an email with an invite and another email with a temporary password.

If you already have a keychain with the email provided, you will receive an email saying your ILR account has been added to your keychain.

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