User Roles
This feature can be used by the following user roles:
- Provider Admin
- Financial Admin
- Assessor
To view your licence and seat information, follow the steps below.
- Click on Admin on left hand navigation bar
- Click Your Provider
Reduced Support Availability: 30th April - 1st May 2025
Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!
You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.
Eportfolio Mobile App Update
Our newest mobile app update is now available, grab your free download now!
Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com) version 1.0.27
Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play version 1.0.27
OneFile Eportfolio Software Update: Tuesday 29th April 2025
On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.
Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.
Release notes can be found here.
Help centre