Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

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Unit Rules

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

Unit Rules can be created to prevent a unit from being signed-off without the correct number of assessments or types of methods from being used. A Unit Rule is a final check that takes place when then unit gets to 100%, before a task is sent to the Assessor to sign off the unit.

To locate the Unit Rules page and set a unit rule, follow the steps below:

  1. Click Quality in the navigation menu
  2. Click Unit Rules
  3. Select the Learning aim using the dropdown box
  4. Type the unit rule within Create New Unit Rule (Click Click here to open a tutorial for further information on different types of unit rules)
  5. Select the units and click Save (Click Check Unit Rule Syntax to check the validity of the rule)

The created rule will then be listed at the top, which can be edited and/or deleted.

When the Unit(s) in question has reached 100%, a message will be visible on top of the unit summary page which will highlight and enforce the applied Unit rule.

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