Reduced Support Availability: 18th July 2024 from 12pm

Just to let you know, our team is attending the OneFile all company meeting on 18th July  2024 from 12pm, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Help centre

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How do I upload evidence from the app?

  User Roles

This feature can be used by the following user roles:

  • Assessor
  • Learner

To upload evidence, follow the steps below:

Assessors Learners
  1. Log into the app
  2. Tap on My Learners
  3. Tap on a Learner
  4. Tap on Evidence
  5. Tap on the file
  6. Tap upload 

All evidence will be uploaded to the camera icon in the Learners portfolio.

Both Assessors and Learners can upload multiple files by holding each file and clicking the bottom right icon then upload.

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