OneFile Eportfolio Software Update: Thursday 8th May 2025

On Thursday, we're updating Engage, to introduce some enhancements and fixes.

There is no downtime for this update.

Release notes can be found here.


[Eportfolio] Unable to download learner portfolios

We’re currently aware of an issue impacting some users that is causing an error when downloading a learners portfolio.
At the current moment there’s no workaround.
Our Technology team are working to resolve this as soon as possible. Follow this post to receive updates on this issue being resolved.

To receive updates on this issue, please click here and Follow.

 

Software Update: 07/05/2025

We're updating OneFile to release some new changes and improvements. To find out more, our release notes are available here. 


There is no downtime reported for this update.

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How do I capture evidence on the app?

  User Roles

This feature can be used by the following user roles:

  • Assessor
  • Learner

To capture evidence on the OneFile Eportfolio app, follow the steps below:

Assessors Learners
  1. Log into the app 
  2. Tap on My Learners 
  3. Tap on a Learner 
  4. Tap on Evidence 
  5. Tap either Capture Video, Take Photo, Record Audio or Import File
  6. Tap Save (press ok first if you chose capture video or record audio)

Note - you will need to have sufficient storage on your device to capture evidence on the app. 

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