Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


Help centre

Submit a ticket Log in

How to view evidence which has been removed from the app?

We've made updates so evidence is no longer removed from the app perminatly when it's uploaded to the online portfolio or deleted. To view hidden evidence press and hold the evidence button on the dashboards.
This shows Hidden on the title bar.
The bin is trashed evidence.
The R is evidence attached to a review
The P is attached to a plan
The A is attached to an assessment.
Deleting trashed items will permanently delete the evidence.
 You can share any evidence which is on the device. 
Select multiple for sharing, deleting etc by press and hold the evidence you wish to remove.

 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.