Reduced Support Availability: 22nd - 23rd April 2024

Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

Help centre

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Search for and add a Standard

  User Roles

This feature can be used by the following user roles:

  • Client Owner
  • Finance Admin

 To search and add a standard to your organisation, follow the steps below:

  1. Click Manage Standards in the navigation menu
  2. Click Add a new standard
  3. Search on the title of the standard
  4. Select the standard from the list
  5. Click Add standard

If you're unable to find the correct standard, contact our team here.

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