Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

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Custom Rating Scales

  New feature alert!

Available from 12/12/2024

Please reach out to your Onefile Success Manager and ask for the integration to be enabled before following the steps below.

Eportfolio and RPL customers can import custom rating scales from Eportfolio into RPL. To enable this, follow the steps below:

  1. Log into Eportfolio as Centre Manager
  2. Click Centre
  3. Click Integrations
  4. Click Go to integrations
  5. Click to Enable integration
  6. Click Enable Rating Scales

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Description automatically generated

Enabling rating scales in RPL will import the scorecard rating scale templates into the RPL Skills Scan, based on the assigned template in Eportfolio.

  • All exisiting calculators and appliations will be unaffected
  • New calculators will need to be set up in RPL to start using the imported rating scale.


 


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