Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

Submit a ticket Log in

Filter Learning Journal entries

  User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • Centre Monitor
  • Employer
  • Observer
  • Internal Quality Assurer
  • Assessor

As the number of learning journal entries start to build up, it's important that you have the ability to quickly locate specific journal entries. You can now filter journal entries, rather than having to scroll though the timeline.

To filter the Learning Journal, please follow the steps below:

  1. Click Learning Journal on the learner's portfolio
  2. Click Filters
  3. Filter by:
    • Activity title
    • Category
    • Activity date or Journal entry date
    • Off-the-job
  4. Click Apply Filters to load the results

To remove any set filters, click back onto Filters and click Reset Filters.

Exporting

Please note that the Export button will export all of the Journal entries into a spreadsheet, not the filtered journal entries. Once exported, the entries will need to be filtered within the exported spreadsheet.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.