Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

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Why can't I see the option to mark an entry as off-the-job?

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

Your learners will not be able to mark an entry as off-the-job if the following centre setting is turned off:

  Centre Setting

Record time spent "Off-the-job"

This setting can be enabled by following the steps below:

  1. Click Centre in the navigation menu
  2. Click Settings
  3. Ensure the Use Timesheets setting is also enabled
  4. Tick Record time spent "Off-the-job"
  5. Click Save

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