Reduced Support Availability: 10th July 2025

Just to let you know, our team is attending the Onefile all company meeting on10th July 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Help centre

Submit a ticket Log in

My learners don't have the option to mark a entry as off the job

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

Timesheet categories can be edited to enable Off-The-Job by following the steps below.

  1. Click Centre in the navigation menu
  2. Click Look-up tables
  3. Click Timesheet Categories
  4. Click Create Timesheet Category
  5. Click Edit next to the category
  6. Tick OTJ
  7. Click Save

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.