Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Off-the-job Reporting

Overview

There are several ways to report on Off‑the‑Job (OTJ) activity in Onefile Eportfolio. This article explains the available reports, the difference between legacy and current OTJ fields, and how Centres can export data for deeper analysis.

Off‑the‑Shelf Reports

The Off‑the‑job report is available under Reports > Learner Reports. Please note:

✔️ Top Tip: Clear the dates from the Anticipated Completion Date filter to view all learners regardless of their planned end date.

Learner Database Reports

In the Learner Database Report (Learner View), you can select which OTJ fields are displayed. This report supports both Legacy OTJ fields and Current OTJ fields.

Legacy Fields (Pre‑Aug 2022)

  • Total Contracted Hours
  • Target Off‑the‑job %
  • Actual Off‑the‑job Hours
  • Off‑the‑job %

Current Fields

  • Method of Calculating Min OTJ
  • Planned OTJ (Hours)
  • Minimum OTJ (Hours)
  • Duration (Weeks)
  • % of Planned OTJ
  • Expected OTJ to Date (Hrs)
  • Expected OTJ Deviation (Hr)
  • Last OTJ Activity

Export to Excel

All Onefile reports can be exported as CSV files and opened in Excel. This allows you to create your own dashboards, charts, or insights.

Data Exports (FTP)

All Off‑the‑Job data is also available through Data Exports. The OTJ fields are stored in the User.csv file.

  • The file updates automatically overnight.
  • Data can be downloaded from your FTP area.
  • Exports can be used to feed a data warehouse or for internal reporting.

Tips & Notes

  • Current OTJ fields reflect ESFA requirements and the updated OTJ model.
  • The calculation for percentage of duration completed in the Expected OTJ Progress report includes breaks in learning (BIL).

Terminology

Please note that the terminology used in this article may vary depending on your Centre.

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Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support team.

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