Reduced Support Availability: 22nd - 23rd April 2024

Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

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Upload evidence without attaching to an Assessment

  User Roles

This feature can be used by the following user roles:

  • All users with access to the learner’s portfolio

To upload evidence to a learners portfolio, follow the below steps: 

  1. Navigate to the learner's portfolio
  2. Click into Assessment Evidence icon 
  3. Click Select Files or drag and drop files
  4. Choose the file from your desktop 
  5. Rename the file or select a folder, if required
  6. Click Save 

Guidance on attaching evidence to assessments can be found here.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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