[Eportfolio] Employers are unable to sign reviews via magic link

We’re currently aware of an issue affecting some employers who are either unable to sign the review via the magic link, or are finding that signatures are missing from the review after it has been signed.
At the current moment there’s no workaround.
Our Technology team are working to resolve this as soon as possible. 

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What's the maximum file upload size?

Tracy Capewell
Modified on: Mon, 8 Nov, 2021 at 12:46 PM

Centre Manager's can view and change the maximum file upload size within Centre Settings.

To locate the file upload size, follow the below steps:

  1. Click Centre
  2. Click Settings 
  3. Scroll down to Miscellaneous
  4. Scroll down to Uploads
  5. Enter the maximum file size that can be uploaded onto OneFile

Maximum file size: 300MB

If a file exceeds the 300MB limit, you'll need to use external software (such as Dropbox, Google Drive, YouTube) to store the file. A link to the external file can then be uploaded to OneFile, to allow easy access to the file.

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