Experiencing issues with the new Login/Keychain process?

Click here for an update and guidance 

Help centre

Submit a ticket Log in

What's the maximum file upload size?

Centre Manager's can view and change the maximum file upload size within Centre Settings.

To locate the file upload size, follow the below steps:

  1. Click Centre
  2. Click Settings 
  3. Scroll down to Miscellaneous
  4. Scroll down to Uploads
  5. Enter the maximum file size that can be uploaded onto OneFile

Maximum file size: 300MB

If a file exceeds the 300MB limit, you'll need to use external software (such as Dropbox, Google Drive, YouTube) to store the file. A link to the external file can then be uploaded to OneFile, to allow easy access to the file.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.