Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

Eportfolio Software update: Wednesday, 10 December 2025 7am - 7:30am

On Wednesday, 10 December 2025, we'll be updating Eportfolio to introduce a range of new enhancements.

Release notes: Full details of the changes can be found here.

Scheduled Downtime: Please note that there will be a brief service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

Urgent Service Update - RESOLVED

We’re currently experiencing major issues with our Customer Service Helpdesk due to an outage at a third-party supplier.

This is affecting emails, calls, and chats — they’re not connecting to our team right now.

Need help?

Please email Support@onefile.co.uk and a member of our team will respond as soon as possible.

We’re actively working with our service providers to resolve this and will update you as soon as normal service resumes.

We’re really sorry for the inconvenience and appreciate your patience while we fix this.

Submit a ticket Log in

How do I add a Timesheet Entry?

  User Roles

This feature can be used by the following user roles:

  • Assessor
  • Learner

OneFile can use this data to calculate the total time spent and work out the off-the-job percentage.

Timesheets entries can also be pre-populated by the Learner by recording the time spent when completing Assessments.

To create a new Timesheet entry, follow the below steps:

  1. Open the Learners Portfolio
  2. Click Timesheets within the "Activity" tab
  3. Click Create Timesheet Entry
  4. Enter a Description of the timesheet entry
  5. Select the Timesheet Category
  6. Select who the time was Spent by
  7. Enter the Start date and time and the duration in hours and minutes
  8. Click Save

If you are unable to create a timesheet, it is likely that there are no Timesheet Categories. These must be created by a Centre Manager.

When Learners create a timesheet entry, they are informed that any breaks taken should not contribute to the time spent on the activity.

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