RPL: No reduction on completed skills scans.

We're aware of an issue where the RPL funding reduction isn't being applied to applicants since the latest update on 18/02/2025, around 2pm GMT.

Currently, there's no workaround available. Whilst we investigate with urgency, we advise you not to accept or reject any applicants that come through, until we have further information.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.22

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.22


Software Update: Monday 24th February 2025.

On Monday, we're updating OneFile E, to introduce some new enhancements and fixes.  

Release notes can be found here.

Please ensure you are logged out of your account on the above date and time to avoid any data loss.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

Software Update: Thursday 23rd January 2025

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes. 

Help guides

Enhancements

Keychain

  • Link to help topic in Keychain emails

    A link has been included in the keychain invite email with information on how the keychain registration works.

    A link has also been added to the email verification message, offering guidance on what to do if the verification link has expired.

Eportfolio

  • Amendments to the Register Details page to cater for large numbers 

    The layout of the Register Details page has been updated to accommodate classes with larger numbers of learners. When assigning learners to a register, click the “Apply filters” button to view the learners in the selected class. When editing an existing register click “Add/Remove learner” to edit the list of learners on a register. The Apply changes button allows you to select and save the changes without closing the register page.

  • Set "Is In EPA period flag" from App

    The In EPA Period flag is now set automatically when the learner status is updated from assessment plans and reviews within the app.

  • Profile Address Field

    The address field on the profile page is no longer mandatory, meaning that other information can be recorded and saved without providing an address.

  • Resend invite and send reset password email

    Assessors and trainee assessors can now request for a reset password or keychain invite email to be sent to a learner. This can be done from the learner's account page.

  • Learning aim start date on the portfolio page

    The start date is now shown in the learning aim grid on the portfolio page when viewed not in simple view.

  • Ability to assign EVs to archived learners

    It is now possible to include archived learners on the Allocations tab on the User page or in list of learners associated with an EV.

  • Hide Archived Learning Aims by default

    Archived learning aims are now hidden on the learning aim page. A new tick box has been added that will allow the archived learning aims to be shown.

Engage 

  • Metric Groups 

    Changes have been added to the metric group functionality as follows:

    Key Changes:

    • Delete a Metric Group: An empty metric group can now be deleted 

    • Deleting Learning Aims: It is now possible to delete a learning aim from a metric group. The learning aim will be added back to the Default Group, and the learner risk report will automatically be updated to reflect the change.  

    • Add new Learning Aims: It is now possible to add subsequent learning aims to an existing group.

  • New Metric 

    Number of Days passed Planned End Date -  Planned End Date field in EP 

    Number of Days passed anticipated Planned End Date   -  Anticipated Completion Date in EP

  • Update Learner Status 

    If a learner has been flagged in E-Portfolio as in “EPA,” using the new EPA flag, this will automatically update the learner record to Archived, and the risk report will no longer be updated. 

  • Update Default Assessor

    If a learner’s default assessor has been updated in E-Portfolio this will automatically be updated in Engage to reflect this change

Data Exports

  • Data Exports Update

    The following Data Export files have been updated to contain additional fields:

    • All Users

    • Reviews

    • Assessments

    • RegisterSessions

To access the full change log for each of the files, please download the attachment on the following page:

OneFile : Data Export fields 

Fixes

Learning Journal - Courses

  • Issues with the positioning of text boxes in VLE custom pages and additional white space that is added to the end of the boxes.

Eportfolio

  • Error occurred when sending a magic link to an email address with an apostrophe.
  • Incorrect spelling of required when scheduling a review.
  • Main Learning Aim Anticipated Completion Date column not populated in the learner view database report.
  • A learner's last review date is not updated correctly when a review is uploaded from mobile app.
  • The layout of the Register Details page has been updated to accommodate Classes with larger numbers of learners. When creating a new register, click the Apply filters to view the learners in the selected Class.
  • Clicking the Select option against a on the Gap Analysis page results in the wrong section being selected.
  • Assessment Plan tasks are being sent to the assessor who created and assigned the assessment plan template to the learner, instead of the main assessor, even when the setting "Always send tasks to sign assessments to the assessor who created the assessment plan" is disabled.
  • Activity Log report not displaying the activity of archived learners when 'include archive learners' checkbox is ticked.
  • Learners being created via the API are having the CentreRegister set as the current datetime (of when the POST call goes through) regardless of what date is set in the body of the request.
  • The timesheet endpoint is reporting the wrong date/times for assessments. If a timesheet start date was entered, then this is now used.

Engage

  • The issue when changing the page size in the user profile page has been resolved.

    There was an issue with the hyperlink to the learners from the user profile page.  This has now been resolved.

  • There was an issue with the Learners Risk Score not updating overnight. This has now been resolved

  • It is now possible to sort by the predicted risk column

  • There was an issue when importing learners that it was not completing the import and getting stuck at 99%.  This has now been resolved

  • Added an No Learning Aims option to the filter in the learners page.

  • When archived in EP, learners are automatically updated in Engage to reflect this.  They are moved to the Inactive Tab, and their metrics data is no longer updated.


These changes aren't guaranteed to be included in this update.  Any changes to the above planned updates will be communicated in this thread!

Please submit a ticket to our team here if you have any questions.