Software Update: Wednesday 15th January 2025

On Wednesday, we're updating OneFile Enrol, to introduce some new enhancements.

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

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Software Update: Wednesday 15th January 2025

On Wednesday, we're updating OneFile Enrol, to introduce some new enhancements and fixes. 

Help guides

Enhancements

Enrol

  • Send Forms in Seconds!

    Sending forms to individual learners is now simpler. Just navigate to the learner's Tasks section and select Send New Form.

     Send form from tasks 2.gif by Marketing Team
  • No More Verification Codes!

    We've introduced a new, streamlined authentication method for accessing forms. Previously, the introduction of a verification process caused some difficulties for customers. While ensuring the security of forms is essential, we recognised the need to rethink and simplify the process.

    Users no longer need to request a verification code. Instead, the link provided will automatically expire after the first access or after 7 days. If accessed for the first time within this 7-day window, users will be taken directly to the form. If the link has expired, users will see an option to request a new one, which will be sent to their email.

  • Forms to Multiple Recipients Made Easy!

    You can now send an individual form to multiple recipients. Whether you want to send the form to a learner's personal and work email, or you're unsure which line manager is available, simply input all the relevant email addresses. All recipients will receive a link to the form. Once one recipient has completed and submitted the form, any remaining recipients will see a message letting them know it has already been completed.

    We hope this added flexibility will help speed up your processes and make managing forms even easier.

     Additional recipients 2.gif by Marketing Team

Fixes

Enrol

  • (TM-4057) We have resolved an issue where the learner's date of birth was overwritten when the OneFile ILR update event was enabled. This occurred only for dates of birth before 1990.

These changes aren't guaranteed to be included in this update.  Any changes to the above planned updates will be communicated in this thread!

Please submit a ticket to our team here if you have any questions.