Software Update: Wednesday 15th January 2025

On Wednesday, we're updating OneFile Enrol, to introduce some new enhancements.

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

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Solved

[TM-4054] Enrol: Not receiving email access forms

We're currently aware of an issue impacting some users where when an Enrol form is sent to a user the email isn't being received.

The current work around is to resend the form.

Our Technology team are working to resolve this as soon as possible. 

Follow this post to receive updates on this issue being resolved.

If you have any further questions or enquires, please submit a ticket to the team here

  • I'm pleased to confirm this has now been resolved!