Software Update: Wednesday 15th January 2025

On Wednesday, we're updating OneFile Enrol, to introduce some new enhancements.

Release notes can be found here.

Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store.

Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

[TM-4057] Event Subscriptions: ILR Update learner in Eportfolio

Jade Pimblott

started a topic 2 months ago

We're currently aware of an issue impacting some customers who have the EportfolioUpdateLearner event enabled between ILR and Eportfolio. When any learner details are updated in ILR the learner data is being overridden in EPortfolio. For example the learners date of birth is updated to 01/01/1990.

There is currently no work around.

Our Technology team are working to resolve this as soon as possible.

Follow this post to receive updates on this issue being resolved.

Jade Pimblott
said 2 days ago

Great news, this is planned to be resolved in our next release. More information can be found here: https://support.onefile.co.uk/support/discussions/topics/76000016466

[TM-4057] Event Subscriptions: ILR Update learner in Eportfolio

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