Merry Christmas from Onefile

Season's greetings from everyone at Onefile!

It’s been a very busy few weeks, but Christmas is nearly upon us. 

Click here to see our open hours.

We hope you have a wonderful break full of fun, food and festivities. 

Take care and have a Merry Christmas!

Eportfolio Mobile App Update

Our newest mobile app update is now available, Grab your free download now!

Apple App Store  (Version 1.0.17)➡️ OneFile Eportfolio App on the App Store (apple.com) 

Google Play Store (Version 1.0.18) ➡️ OneFile Eportfolio – Apps on Google Play 

Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

Our services will be temporarily unavailable on Saturday 28th December 2024 due to scheduled maintenance. Thank you for your patience.

Click here for more information.

Please ensue your data is saved and you are logged out before 7am on 28th December. 

Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

Submit a ticket Log in

Software Update: Wednesday 30th October 2024

On Wednesday, we're updating OneFile Eportfolio, ILR and Learning Hub - VLE, to introduce some new enhancements and fixes. 

Help guides

Enhancements

Eportfolio

  • The learner portfolio page has been enhanced with a new feature that allows users to view forms in either a tile view or a list view. By default, the page displays forms in the familiar tile view. However, users can switch to the list view, which offers several benefits. The list view provides better visibility for long descriptions and clearly marks unpublished and pending forms, making it easier for users to manage their forms efficiently.          
  • Pagination has been added to the Assign Framework Templates page.
  • The Main Learning Aim Anticipated Completion Date column has been added to the Learner Database Report.
  • We have introduced three new center settings to enhance the quality of Off-The-Job (OTJ) time logged in the system. These settings are available in the Timesheets section under "Off-The-Job Validation."
    When enabled, these settings will:
    1. Prevent users from recording OTJ hours for future dates.
    2. Prevent users from logging OTJ hours before the episode start date.
    3. Prevent users from logging OTJ hours after the anticipated completion date.
    If a date that violates these rules is selected, a warning will be displayed, and the record cannot be saved until a valid date is chosen.
  • Validation will apply in the following areas:
    - When recording OTJ time on the Timesheet page.
    - When logging OTJ time in the Learning Journal.
    - When entering OTJ time from an assessment.
    The settings will be disabled by default for existing centres, so they must be enabled before they take effect.
    The learner status can be used to allow particular learners to record OTJ hours after their anticipated completion date. The tick box "Can log OTJ beyond anticipated completion date" against the status can be used to allow this. 
  • Off-The-Job records with a start date before the learner's episode start date will not contribute to their total actual Off-The-Job hours. 
  • The “Users Without a Keychain” report has been improved to enhance usability. The Group drop-down menu now allows for selecting multiple role types rather than limiting users to choosing either all types or just one. Additionally, a new filter has been added to include or exclude suspended users. 

Fixes

Eportfolio

  • The reset password button on the account page is not visible when the Eportfolio email address has not be verified.
  • If an option is deleted from a multiple-choice field and the changes are saved, attempting to re-add a new option with the same value as the deleted one will result in an internal server error upon saving. 
  • The Centre Manager drop down in the signatures section of forms includes users that have been suspended. 
  • Trainee Assessors see all reports but get access denied on ones not set to be visible.
  • The Learner Template Form report errors when a learner does not have an anticipated completion date.
  • An error occurs in the Learner Template Form report when the text in a field exceeds 255 characters.
  • The learner progress per month report is incorrectly displaying the progress per month.
  • When an additional file is uploaded to a review form, any attachments that persisted from a previous review are removed.

Learning Hub - VLE

  • When a quiz answer contains more than 500 characters, the text is not wrapped and is not displayed correctly. 

ILR

  •  A bug that was preventing the address in ILR from being updated from the address in EP via the Update Learner event has been fixed. 

These changes aren't guaranteed to be included in this update.  Any changes to the above planned updates will be communicated in this thread!

  • It would have been useful for the “Users Without a Keychain” Report to have either the ULN number added or the learner name was the same format as other Onefile reports to enable easier tutor lookup. It would be helpful if all reports had the learner's ULN added. 

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