Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


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Software Update: Thursday 7th March 2024 7:00am - 7:30am

Jade Pimblott
started a topic about 1 year ago

On Thursday, we're updating OneFile Keychain, Integrations and RPL to introduce some new enhancements.  

Help articles

Enhancements

Keychain

  • You can now toggle between live and practice accounts while viewing the account list on the switch account page
  • In Eportfolio, a new "My Accounts" button has been added to the My Account panel. This allows users to navigate back to their keychain page
  • The logout button has been renamed to "My Accounts"

Integrations

  •  The RPL to EP event has been updated to include extra information. It now includes the Tutor as the Assessor and the Placement information. If this information is not available in RPL it will continue to use the default values defined in the Integration hub 
  • There is now an event available to integrate Enrol with RPL. On completing an Enrol record if the user has subscribed to the event then the record will be created in RPL. The applicant will automatically be sent the RPL email as part of this integration.

RPL

  • The Admin view for Team members has been updated. It is now possible to see Active and Inactive team members
  • The Admin view for RPL has been updated to allow a user to see Active and Inactive standards per centre. It is also now possible to see calculators for the standard 
  • It is now possible to Un Archive a Standard

 

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