Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Software update: Wednesday 24th September 2025 7am - 7:30am

On Wednesday, we're updating EPortfolio & Engage, to introduce some improvements to existing features.
This update will require downtime.

Release notes can be found here for EPortfolio 
Release notes can be found here for Engage 



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How to log out of your account

To log out of your OneFile account, follow the steps below:

On the My Accounts page
  1. Hover or click on your name
  2. Click the Log out

When logged into a specific account
  1. Click your name on the top right of your account
  2. Click Log out

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