Software Update: Wednesday 15th January 2025

On Wednesday, we're updating OneFile Enrol, to introduce some new enhancements.

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

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Solved

TM-2268 Unable to download completed Applicants on RPL to PDF

We are currently aware of an issue where the PDF download isn't appearing on completed Application.

Our Technology team are investigating and we'll resolve this as soon as possible.

The current workaround is:

  1. Log into RPL

  2. Click Applications

  3. Click Completed

  4. Click on Applicant

  5. Expand all relevant areas

  6. Right click on the page

  7. Click Print

  8. Select Save as PDF as the Destination 

  9. Click Save 

Follow this post to receive updates.

  • I'm pleased to confirm this has now been resolved! 

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