Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!
You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.
Our newest mobile app update is now available, grab your free download now!
Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com) version 1.0.27
Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play version 1.0.27
On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.
Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.
Release notes can be found here.
Help centre
On Thursday, we're updating OneFile Login. It is now possible to switch on Multi-Factor Authentication for your users. This will be part of a phased roll-out. For more information click here.
Hi Jade
Will this be available in the practice centre or just live?
Many thanks
Hi Wilms
I'll raised a ticket with the Support team who'll be able to advise.
Hiya Jade
Ignore that, having moment. it'll be at the point of system log in so that encompasses both live and practice.
Long day already.
Don't worry about ticket.
Thanks