Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


Help centre

Submit a ticket Log in

Software Update: Wednesday 16th November 2022

On Wednesday, we're updating OneFile Eportfolio, ILR  and Enrol  to release fixes and new features:

New features and enhancements

Eportfolio.

  • Update to the LearningHub endpoint that creates new Journal Entries. The endpoint will now also accept; Title, Start date and time, Duration in minutes, TimesheetCategoryID, AssessorID and IsOffTheJob. If all of these values are provided, then a new Timesheet record will also be created.

Enrol

  •  There are now filters available within the Review Forms Page. These filters allow a user to
    • filter by form name
    •  filter by form status
    • filter by assigned to (minus training provider option)

ILR

  • The learning support funding records are now editable.
  • If the apprenticeship contract type date to field is left blank and the programme is complete, the learning actual end date will be used in the ESFA report  

Bug fixes

ILR

  • User access can now be disabled and enabled within the user management section. Guidance on disabling users can be found here.
  •  The Terms and Conditions window is now accessible for keyboard users.
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