Software Update: Wednesday 31st July 2024 7am - 7:30am

On Wednesday, we're updating OneFile Eportfolio, to introduce a new enhancement.

Please ensure all data is saved and your Eportfolio account is logged out before 7am to avoid any data loss.

Release notes can be found here.

Solved

Access accounts page not loading

Jade Pimblott

started a topic about 2 years ago

Description: Some users are experiencing an issue with the Access Accounts page, from the learners portfolio loading.

Workaround: As a Centre Manager you can assign the learners to the Employer by going to the Employers account and clicking on the Learners tab.

We'll keep you posted on the process of this issue.

Gareth Dutton
said almost 2 years ago

Great news!
This has been resolved
M

Makesa Madinah
said about 1 month ago

My e portfolio page is blank.
N

Nathan Ball
said about 1 month ago

My portfolio is also blank and cannot access anything.

OneFile.jpg
(18.7 KB)
D

Daniel Lewis
said about 1 month ago

Same issue here
Jade Pimblott
said about 1 month ago

If you need support with your account, please reach out to our team on 0161 638 3876 or [email protected]