Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Eportfolio Mobile App Update

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 1.0.27

Google Play Store ➡️ OneFile Eportfolio – Apps on Google Play   version 1.0.27


OneFile Eportfolio Software Update: Tuesday 29th April 2025

On Tuesday, we're updating OneFile Eportfolio, to introduce some enhancements and fixes.

Please ensure you are logged out of your Eportfolio account before 7am to prevent any data loss.

Release notes can be found here.


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Software Update: Wednesday 15th June 2022

Jade Pimblott
started a topic almost 3 years ago

On Wednesday morning, we're updating OneFile to release some new features, improvements and fixes:

NEW & IMPROVED

Eportfolio

  • The calendar syncing functionality has now been updated to include all future calendar events in OneFile. To find out more please click here.

FIXES

Eportfolio

  • When changing the user required to sign an ILP, if a task has already been generated, then the task is not re-assigned to the new user.
  • When the Number of Assessments for a Consistency Rule is set to 0, it is not taken into consideration when calculating a learner's pending progress. This can result in the Overall Progress includes pending assessments being calculated incorrectly.
  • When an assessor is annotating a learner's evidence the highlighted section is sometimes replaced by the annotation.

ILR

  •  Improved navigation when an individual learner is opened from a multi-learner FIS report 
  •  Changes to the criteria determining if aims are applicable to a particular reporting period for the current and following funding year where learners cross over from one funding year to another 
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