Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

Eportfolio Software update: Wednesday, 10 December 2025 7am - 7:30am

On Wednesday, 10 December 2025, we'll be updating Eportfolio to introduce a range of new enhancements.

Release notes: Full details of the changes can be found here.

Scheduled Downtime: Please note that there will be a brief service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

Urgent Service Update - RESOLVED

We’re currently experiencing major issues with our Customer Service Helpdesk due to an outage at a third-party supplier.

This is affecting emails, calls, and chats — they’re not connecting to our team right now.

Need help?

Please email Support@onefile.co.uk and a member of our team will respond as soon as possible.

We’re actively working with our service providers to resolve this and will update you as soon as normal service resumes.

We’re really sorry for the inconvenience and appreciate your patience while we fix this.

Submit a ticket Log in

Create an ILP Template

  User Roles

This feature can be used by the following user roles:

  • Centre Managers

  Permissions

Design and assign forms

Follow the steps below to create an ILP:

  1. Click Centre in the navigation menu
  2. Clikc ILP Versions 
  3. Click Create New Version
  4. Type the ILP Name 
  5. Click Save

Once you've named the ILP, the next step would be to create a section:

  1. Click Create New Section
  2. Enter Section name
  3. Click Save

  Top Tip

You can create multiple sections to help categorise the fields into relevant headings

Once a section has been created, you can add the fields you to be included within that section:

  1. Click Add Field(s)
  2. Select the Section of OneFile you would like to pick a field from
  3. Select the fields from the list box
  4. Click Save

  Top Tip

Hold "Ctrl" on your keyboard whilst clicking to select multiple fields from the same section

It's also possible for you to include fields from custom forms that you've created into the ILP. The custom forms will appear when selecting the section in step 2, above.

When you've added all of the required fields, you need to specify which users must sign the ILP and in which order the signatures are captured:

  1. Scroll to the Signatures section at the bottom fo the page
  2. Tick the check boxes of the users who need to sign the ILP
  3. Click the Move Up and Move Down icons to change the order of who needs to sign

When you're happy with how you've designed your ILP, you will need to publish it:

  1. Scroll to the top of the page
  2. Click Publish: Off
  3. Tick the On publish option
  4. Click Save

Finally, remember to assign the ILP to your learners.

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