Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Welcome Page Customisation on Enrol Onboarding

✨New feature alert

This feature is available from Wednesday, 25th March 2026.

Overview

It is now possible to customise the welcome page for both learners and employers within the onboarding portal. This allows organisations to tailor the onboarding experience to better reflect their branding, messaging, and audience.

User Roles

This feature can be used by the following user role:

  • Admin

Steps

  1. Log into Onboarding as Admin.
  2. Click Settings.
  3. Click Landing Page Customisation.
  4. Click the pencil icon next to the section you would like to edit.
  5. Make your changes.
  6. Click Save.

Terminology

The terminology used in this article may differ depending on your Centre’s configuration.

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Need Help?

If you need assistance, please contact Onefile Support or your internal support team.


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