Customise the Initial Email on Enrol Onboarding

Overview

You can now customise the initial welcome emails sent to learners and employers as part of the onboarding process. This allows you to tailor messaging, branding, and communication tone to your organisation’s needs.

User Roles

This feature can be used by the following user role:

• Admin

Steps

1. Log into Onboarding as an Admin.
2. Click Settings.
3. Click Communication & Defaults.
4. Edit the Subject line and Message Body for:
   • Learner Invitation
   • Employer Invitation
5. (Optional) Upload an Email Logo.
6. Click Save.

Terminology

The terminology used in this article may differ depending on your Centre’s configuration.

Related Articles

• Personalising the Onboarding Portal: Adding Your Organisation’s Logo
• Create a learner within Enrol Onboarding

Need Help?

If you need assistance, please contact Onefile Support or your internal support team.