Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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View a Custom page within Enrol Onboarding

Overview

Custom Pages are used to display additional information within onboarding workflows or programmes. Administrators and users can view these pages to check content, review information, or confirm what learners will see during their onboarding journey.

User Roles

This feature can be used by:

  • Admin

Steps

How to View a Custom Page

  1. Click Custom Pages from the left-hand menu.
  2. Click the three dots next to the page you want to view.
  3. Select View.

Tips & Notes

  • Viewing a Custom Page allows you to preview the content exactly as learners will see it.
  • If a Custom Page does not appear, ensure it has been created and not archived.
  • Only published Custom Pages can be added to onboarding workflows.

Terminology

Please note that the terminology used in this article may vary depending on your Centre.

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Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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