Software Update: Thursday 23rd January 2025 7am to 7:30am

On Thursday, we're updating OneFile Eportfolio, Keychain login, Data exports, Engage, Courses and API to introduce some new enhancements and fixes.  

Release notes can be found here.


Important Update

Support for the old OneFile Eportfolio app (yellow icon) ends on 28th February 2025. To avoid losing access or data, please ensure the app has synced, then uninstall it and download the new OneFile Eportfolio app (blue icon) from the Google Play or Apple App Store. 

 Find out more here: OneFile : Important: Action Required - Update to OneFile Eportfolio App

Help centre

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How to unlock a learners Delivery Plan

  User Roles

This feature can be used by the following user roles:

  • Centre Manager with permission
  • User Manager with permission
  • Assessor with permission
  • Trainee Assessor with permission

  Centre Setting

Enable Delivery Plans

  Permissions

Can unlock a locked delivery plan 

You can unlock a Delivery Plan on a learners portfolio by following the steps below:

  1. Navigate to the learners portfolio
  2. Click Delivery Plan tab
  3. Click Actions
  4. Click Unlock
  5. Click Unlock Delivery Plan

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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