Upcoming Software Update: EPortfolio

On Thursday, 2nd July 2026, we’ll be introducing new enhancements to EPortfolio.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief service interruption to Eportfolio between 7:00 and 7:30 AM on the day of the update. 

Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Customise a learners Delivery Plan

Overview

Delivery Plans can be customised on an individual learner’s portfolio to reflect personalised learning needs, unique delivery requirements, or adjustments agreed with the employer. Customisation allows you to modify Modules, Components, and Off‑The‑Job (OTJ) information directly within Onefile Eportfolio.

User Roles

This feature can be used by the following user roles (with permission):

  • Centre Manager
  • User Manager
  • Assessor
  • Trainee Assessor

Centre Setting

  • Enable Delivery Plans must be turned on.

Permissions

  • Can manage learner's delivery plans must be granted.

Steps

How to Customise a Delivery Plan

  1. Navigate to the learner’s Portfolio.
  2. Click the Delivery Plan tab.
  3. Click Actions.
  4. Click Edit.
  5. You can now update the:
    • Modules
    • Components
    • Off‑The‑Job (OTJ) information

Tips & Notes

  • Only Delivery Plans that are in draft status can be edited.
  • If the Delivery Plan is locked, you will need to create a new instance of the plan.
  • Always check that Centre settings and permissions are correctly applied if you cannot access the Edit option.

Terminology

Please note that the terminology used in this article may vary depending on your Centre.

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Need Help?

If you have any issues or questions, please contact Onefile Support or your internal support team.

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